Cohere Health builds multi-tenant agentic architecture on Amazon Bedrock AgentCore to digitize clinical policies

Cohere Health, a clinical intelligence company, built Cohere Policy Studio using Amazon Bedrock AgentCore to address the manual bottleneck in prior authorization workflows. Prior authorization relies on static, unstructured policy content that varies by clinical area, geography, line of business, and health plan, making automation difficult without structured, machine-readable data.

The architecture is designed as a multi-tenant system, leveraging AgentCore Runtime’s secure MicroVM isolation to ensure separation between tenants. This isolation is critical for handling sensitive healthcare data while maintaining compliance and security standards.

Unified tool access is provided through AgentCore Gateway, which enables consistent interaction with tools and services across the agentic workflow. AgentCore Memory is used to maintain state and context across interactions, supporting continuity in policy digitization tasks.

The system adheres to the Agent Skills open standard, which facilitates interoperability and scalability. This standard allows Cohere Health to integrate and extend capabilities across diverse clinical domains without vendor lock-in.

By converting clinical policies into structured, machine-readable formats, Cohere Policy Studio supports more consistent and computable workflows. This modernization effort aims to reduce operational friction in prior authorization while preserving appropriate clinical oversight and version control.