Anthropic launches Claude Duet agent app for Pro and Max users via waitlist

Anthropic has released Claude Duet, a new agent application aimed at professionals and small businesses, positioning it against rivals such as Meta Muse, OpenAI Dots, Hark, Instinct, Grok Bot, and Fo. Unlike personal agents focused on errands or ticket booking, Duet emphasizes automating and managing professional workflows, including building daily briefings, creating dashboards, and suggesting actions based on user data.

The agent operates in the background via a virtual machine, completing tasks independently and returning to users only when approval is required. It is built on the Claude Opus 5.5 model and integrates with over 6,000 connectors and plug-ins available in the Claude Marketplace. For commerce-related tasks, Duet can facilitate online purchases through Stripe’s Link digital wallet or Shopify’s Shop Pay, though sensitive steps such as payments require explicit user approval. The agent is designed to refuse requests for sensitive information like credit card numbers and government identification by default.

Claude Duet is accessible as an app on iOS and Android, as well as on the web through Claude.ai, but is currently limited to Pro and Max plan users in a research preview. Access is gated behind a waitlist. Anthropic also introduced a new classifier to screen messages and prevent sensitive data leaks.

The move reflects a broader industry shift from personal AI assistants to agentic systems capable of working on users’ behalf, with several competitors—including Meta and OpenAI—similarly targeting business use cases with their own agent offerings.